Engagement model
This page describes how paid programming consulting engagements are structured — from first conversation to final handoff.
Intake
You provide a short brief: business outcome, existing stack, latency or throughput targets, and compliance constraints. We schedule a video or on-site conversation in Johor Bahru when practical.
Proposal
We return a statement of work listing deliverables, assumptions, timeline, and fees. Starting prices are labelled as such when we include indicative figures; the signed scope is binding.
Delivery rhythm
Scoped builds use milestone payments tied to acceptance tests. Advisory retainers use monthly hour banks with written utilisation summaries.
Communication
Primary channel is email with optional shared documentation. Critical production issues during an active engagement can use phone contact agreed in the contract.
After delivery
Source code, tests, and runbooks belong to you per the terms of service. We do not retain sublicensing rights over your product code.